The Service Management Consultancy (SMCG) Ltd
Service Management today is built into many markets, from Finance, Retail and Manufacturing to IT and "on demand" solutions. SMCG was founded to cater for the need in IT and the Business market for an independent consultancy that understands both the Business and IT elements within an organisation, and help them understand these services and improve upon them.
ITIL, BSM, IRM, SOA, BPO, CobiT, ISO all of these process and service standards need to be addressed within your organisation in some form. SMCG is here to offer advice and guidance even services to enable you.
Here at SMCG we sum up what we do with the word L-I-V-E. Not only do we value a work/business balance in our lives, but we help you achieve an IT to Business balance in the services that are delivered inside and outside of your organisation.
Listen, the first element of any engagement is to simply listen to our clients and their issues, needs and goals.
Interact, we then engage with all those necessary to fully understand, then to provide a solution, across all relevant areas of the Business.
Value, we add value to your business, we release value across your business and we value your custom.
Evidence, we check the evidence that the new solution works and we provide evidence for your sanity.
Specialising in Business Service Management (BSM), the IT Infrastructure Libruary (ITIL), Control Objectives for IT and related Technology (CobiT), we provide various services (see right) to help you Release Value and Enable Profits.
We provide you with free Whitepapers, Podcast recordings/interviews and TV Interviews to help you discover more, and then engage SMCG to get specific within your organisation. See our Resources pages.
So engage SMCG and LIVE a balanced life with an improved business!