Gap Analysis (ITIL and ISO) with Consultant in a Box
Have you ever wondered how near, or far away, you are from the standards out there? What elements of ITIL do you have deployed, intergated and working? How about your alignment with ISO20,000?
Well SMCG is here to help you. We offer an Operational Services Assessment and Analysis service to review against these standards, and report back with a 90day improvement plan, specific to your operations with quick wins, and longer term goals. We can offer this as a fixed fee service, or on Time and Materials, depending on your requirements and constraints.
The uniqueness of this service is that it's WebPortal based and allows for a 360 degree perspective to be obtained. This covers the Process Owner, the Process Users and the largest group being the Process beneficiaries. We call it "Consultant in a Box". A manual 30 man days consulting engagement can now be carried out with just 3-4 man days, and yet be more detailed, specific and unbias with fact based respsonses from your community.
Please use the "Contact" section to register your interest and to receive our service focus sheet for more details.
