ITIL Process Assessments results
Official ITIL® Software Assessment Scheme – Results table
Vendor Application/Product ITIL Process ITIL Bronze Silver Gold Date
BMC Software Remedy ITSM v7.0 Incident & Problem V3 - - X May 2009
Remedy ITSM v7.5 Incident & Problem V2 X - - Feb 2009
Remedy ITSM v7.5 Incident & Problem V3 X - - May 2009
Remedy ITSM v7.6 Incident & Problem V3 Delta Sept 09
CA SD Manager R12 Incident & Problem V3 - - X Aug 2009
Intasoft Ltd Intachange Enterprise v3 Change Management V3 X - - Aug 2009
IBM Tivoli Service Reqst Mgr v7.1 Incident & Problem V3 - - X Sept 2009
IBM Tivoli Service Reqst Mgr v7.1 Request Fulfillment V3 - - X Sept 2009