Testimonials
Robert Sterbens, Sr. Director Product Marketing, CA Inc, said:
"CA found SMCG's ITIL Product Compliance assessment to be thorough, professionally done
and rigorous. SMCG assessors were very knowledgeable and provided a challenging test for
our products. The opportunity to participate in the assessment pilot was welcomed by CA
and has provided us with greater confidence that the industry is moving the bar higher and
allowing organisations like CA to officially demonstrate their innovation and compliance to an
accepted standard."
Tony Collins, Managing Director, Intasoft Ltd, said:
"At last an official OGC approved and APMG managed ITIL assessment scheme for our software,
something our customers have been asking for and now we can deliver. I can't praise
the SMCG team enough, summing it up I would say a first class service performed by professionals
who displayed a thorough understanding of ITIL and were focused not only on
ensuring that we understood the assessment process but also, that the assessment itself
was conducted in the most , in-depth, courteous and respectful way possible."
Paul Avenant, Vice President, Products, Enterprise Service Management, BMC, said:
"As IT complexity continues to increase, the need for IT management best practices is more
critical than ever. As the pilot vendor organisation who contributed to the development of
the new ITIL assessment and the first company certified under this program, BMC is pleased
that customers now have an objective and OGC-backed program to help them make informed
choices about the software they use to adopt ITIL best practices."
Chris O'Connor, Tivoli Vice President, IBM, said:
"IBM clients have always placed value in our products supporting industry standards and
employing best practices. By achieving Gold certification, we have again demonstrated IBM's
commitment to delivering open, industry leading service management solutions. By successfully
completing the certification process, we continue to execute on our focus to deliver
products that support our clients' endeavors to automate their ITIL processes and support
their business requirements."
Others....
"I have had the pleasure of working with in the ITSM field for a number of years. His attention to detail, professionalism and dedication to Service Management have impressed me greatly. I would recommend Ken without hesitation to any organization looking for someone with depth of experience, hands-on practical ITSM management and well respected in this field."
September 4, 2008 Sharon Taylor, President Aspect360, ITIL v3 Chief Architect, Chief Exanimar, Chair of ITSMF International
Ken is one of those people that can explain a complicated topic in very simple terms. He is dedicated to ITL and he masters this to the fullest. In my role as country manager for Africa we often engaged Ken as a speaker for differnt audiences, from our annual Forum, to the local press or just for a special workshop to a Bank's CxO's. Customers are often asking if Ken is available for coaching or assiting them with ITIL related issues.
- Ken Turbitt is a true expert in his field - a leader in ITSM best practices. Ken is professional and highly respected. He understands both the theory and the practice - and is able to apply his knowledge to deliver benefit and value to customers. Ken's knowledge and gravitas resonates well at senior levels and he is a strong communicator. I have no hesitation in recommending Ken and would welcome the opportunity to work with him again in future.
- June 18, 2008 Tony Goodwin, Manager - EMEA Customer Programmes, BMC Software
- I've recently worked with Ken at BMC, but I've known him from our days at Peregrine. Ken is a great person have on your team. What he doesn't know about ITIL isn't worth knowing. And from a sales perspective he has the great quality of being able to talk to clients and customers in a way that is meaningful and relevant. And that's why Ken is not only great at his day job, but adds value in a sales cycle too.
- June 15, 2008 Vicky Osborne, Senior Account Manger, BMC Software
- Not only does Ken know his stuff inside out and backwards, he's a nice chap as well – what more do you want!?!?
- June 3, 2008 Peter Armstrong, Corporate Strategist, BMC Software
- Ken was an extremely capable enterprise architect who was able to gain a deep understanding of a customer's issues and identify areas in which Peregrine's solutions would add value. His approach was very business focused and underpinned by a strong RoI case which was of great appeal to customers.
- June 3, 2008 Chris Gomersall, VP Northern Europe, Peregrine Systems
- During his time with Peregrine Ken was clearly the lead authority on ITIL standards and processes, second to none. Ken was frequently chosen to engage not just with clients but also to represent the organisation with the wider professional ITSM community, sharing his extensive experiences in best practice and process development. I'd welcome the opportunity to work with Ken in the future and would happily recommend him for a senior ITIL related role.
- May 30, 2008 Dave Gomm (toplinked.com), Product Manager and Discovery Specialist, Peregrine Systems
- Talking about ITIL is easy nowadays but actually having real world experience in regards to designing your own ITIL process framework, implementing it on a large scale and talking from experience, that is what separates Ken from the rest and what is a real differentiator when it comes to positioning IT products and services. I highly recommend Ken as a fine colleague and as an experienced professional.
- May 30, 2008 Guy Topff, Enterprise Architect, Peregrine Systems
- Ken is a great resource to have in-house when tackling customer opportunities. Ken is able to ask the right questions in order to consult and design a proper solution. A solution which demonstrates efficiencies and TCO's to an organization. Ken is great at bringing the pieces together!” May 29, 2008
- May 29, 2008 Tommy Weems, Solution Architect, Peregrine Systems
- “Ken is an excellent source of knowledge a domain expert; I can highly recommend him as a diligent person and a good college.
- May 29 Andrew Highland, Sales, Peregrine Systems