UWITIL Turbitt Neives-Taylor
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It’s Your ITIL: Podcast interview with Michael Nieves, Partner at Accenture; Sharon Taylor, chief architect of ITIL v3 and president of Aspect Group; and Ken Turbitt, President and CEO of SMCG, formally global best practices director at BMC Software
Ken Turbitt, brings Michael Nieves with Accenture and Sharon Taylor, chief architect of ITIL and president of the Aspect Group to the ITIL table. They discuss the living ITIL, collaboration and innovation, and why it's "your ITIL".